FAQ
Find answers to common questions about our services.
Our average processing time for laundry is 24 hours. For dry clean services, the processing time is 48 hours. We will inform you of any delays.
Yes, we accept clothing made of special fabrics such as silk and satin. We use appropriate techniques and detergents to maintain the fabric quality.
You can order laundry services through our website or contact us via WhatsApp. We also offer pickup and delivery services for your convenience.
There are no additional fees for dry clean services. The price listed includes all costs related to the dry cleaning process.
If your clothes get damaged due to our mistake, we will take full responsibility. Please contact us immediately for further handling.
Yes, we accept clothing with accessories such as beads or embroidery. However, we will check the condition of the accessories before washing to prevent damage.
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